Privacy Policy

This policy explains how Water Damage Restoration Salt Lake City handles the information we receive through this website, https://www.waterdamagerestorationsaltlakecity.net/. It applies to visitors browsing the site and to anyone who calls us about a job. By using the site, you are agreeing to the practices described below.

Information You Give Us

When you reach out to schedule a job or ask a question, we collect what you choose to share. That usually includes your name, phone number, email address, and enough detail about your property and the water, fire, or mold problem that we arrive with the gear the job actually needs. If you mention a street or neighborhood, that stays with your service request and is used to coordinate dispatch, not published anywhere on the site.

Information Collected Automatically

Like most websites, ours picks up some technical information on its own: browser type, device type, pages viewed, and general log data such as your IP address and the time of your visit. We use this to keep the site running smoothly and to understand which pages are useful to people looking for help.

We also use cookies and similar tools, including Google Analytics and Google Tag Manager, to see how visitors move through the site. These tools may place cookies in your browser. Pages that show a service map may load Google Maps, which can set its own cookies and collect location-related data under Google's terms.

How We Use It

We use the information you provide to respond to your request, get out to the property, follow up after the work is done, and keep basic records of the job. Automatically collected data helps us fix broken pages, improve load times, and figure out what content actually helps people in Salt Lake City and along the Wasatch Front.

Sharing Your Information

Your information is never sold or rented to anyone. It goes only to our crew members who need it to complete your restoration work, or when we are required to hand it over by law, court order, or a valid government request. Third-party services we use for analytics, maps, and call tracking process limited data as part of running the site, and each operates under its own privacy policy, which we do not control.

Cookies and Your Browser

Nearly every browser gives you a settings panel to review, refuse, or clear cookies. Switching them off may make some parts of the site, such as the map, load or behave differently, but it will not stop you from calling us.

How Long We Keep It

We keep the information tied to your service request for as long as we need it to complete the job, handle any follow-up, and maintain reasonable business and warranty records. After that, it is either deleted or kept only in a form that no longer identifies you.

Your Choices

You can ask us to stop contacting you at any time, and we will honor that request. You can also ask what information we have on file about you, or ask us to delete it, and we will do so unless we are required to keep certain records for legal or accounting reasons. Reach out using the contact details below to make either request.

Children's Privacy

This site is written for adults dealing with damage to a property, so we do not target anyone under 13 or knowingly hold onto a child's information.

Changes to This Policy

This policy can shift as our practices or the tools running the site evolve. Whenever it does, the new version lands on this page with a fresh date, so check back if you want the current version.

Contact Us

Questions about this policy or how your information is handled can go straight to us. Call (801) 903-2904 and ask for whoever handles records.